Following the announcement by the Government on Saturday (19th December) regarding Essex going into tier 4, we wanted to outline how we will continue to serve the needs of our customers while working within the guidance laid out by Government.
From 20th of December 2020 our sales showroom and used car external display areas will not be open to the public until further notice. However, our sales team will remain in the dealership to continue our sale of vehicles remotely. We have previously run this process during the first and second lockdown and as with then we will be able to talk to you on the phone, send you personalised videos, talk to you via video and meet all your needs almost as well as if you were attending the showroom in person. We will be offering customers the ability to collect the vehicle they have purchased either online or via the telephone directly from our dealership. Collections will be taking place outside of the premises so given the weather you might want to bring a coat. All vehicle handovers will take place with full social distancing practices in place to ensure everyone’s safety. COVID safe delivery options will also be available and can be discussed as part of the sales process.
Our staff remain on hand to assist with your sales enquiries via telephone, email or live chat and our website is fully functional with the ability to buy or reserve a vehicle online.
We thank you for your patience as we ensure our dealership can continue to operate in a COVID safe manner.